Frequently Asked Questions
Everything you need to know about Milk Makeup products, shipping, and our clean beauty standards.
Is Milk Makeup 100% vegan and cruelty-free?
Yes, we are proud to be 100% vegan and cruelty-free. We do not use animal-derived ingredients like honey, beeswax, or carmine, and we never test our products or ingredients on animals.
When will my order ship and how can I track it?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking link to monitor your delivery status in real-time.
What is your return policy?
We want you to love your glow. If you are not satisfied, we accept returns on full-priced items purchased from our website within 30 days of the purchase date.
Does Milk Makeup ship internationally?
Currently, we ship to the United States, Canada, and select international locations. Please check our shipping page for a full list of supported countries and applicable customs fees.
Are your products 'Clean'?
Absolutely. We follow a 'Clean at Milk' standard, meaning we formulate without parabens, sulfates, phthalates, and mineral oil, focusing on effective, good-for-you ingredients.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Afterpay for interest-free installments.